Coastaljazz.ca is a music-oriented content and information website that is used to promote the events and activities of Coastal and to provide services to musical artists and their professional representatives (each an “Artist” and collectively “Artists”) to post, and/or link to their sites, information regarding themselves as well as musical content owned and/or created by them. Viewers of coastaljazz.ca (“Viewers”) may be permitted to create user profiles (“Profiles”), communicate with each other, share photos, post journals and comments, and describe their interests. Registered Viewers can change their Profile information at any time and can control how other viewers and the service communicates with them. Viewers and Artists are sometimes referred to hereinafter individually and collectively as “Users.”
B.C.’s Personal Information Protection Act (“PIPA”) sets out rules for how organizations such as ours can collect, use and disclose your personal information.
Personal information means information about an identifiable individual, such as someone’s name, home address, social insurance number, sex, income or family status.
INFORMATION COLLECTION AND USE BY COASTAL
Coastal collects User submitted personal information such as name, mailing address, email address, telephone number and age to authenticate Users, and to send notifications to those Users relating to, without limitation, the Coastal service, special events, contests and special offers.
Coastal will only collect, use or disclose personal information in accordance with PIPA.
As is standard practice on many websites, Coastal also logs non-personally-identifiable information including IP address, profile information, aggregate user data, and browser type, from Viewers and other visitors to the site. This data is used to improve the website services, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about Coastal’s user base as a whole. Coastal will not use the information collected to market directly to that person. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to Viewers. User IP addresses are recorded for security and monitoring purposes.
In addition, Coastal uses pixel tags — tiny graphic images — to tell Coastal what parts of its website have been visited or to measure the effectiveness of searches customers perform on Coastal’s site. Pixel tags also enable Coastal to send email messages in a format Users can read. In addition, pixel tags tell Coastal whether emails have been opened to assure that Coastal is only sending messages that are of interest to Users and other customers of Coastal. Coastal stores all of this information in a secure database.
Viewer Profile information including Viewers’ pictures and first names is displayed to people in order to facilitate user interaction in the Coastal social networking community. Viewers’ full names are never directly revealed to other Viewers.
Coastal may also use a Viewer’s email address to send updates, a newsletter or news regarding the Coastal. Coastal may send email messages which use a “click-through URL” linked to content on the Coastal website. When a Viewer clicks one of these URLs, they pass through Coastal’s web server before arriving at the destination web page. Coastal tracks this click-through data to help determine interest in particular topics and measure the effectiveness of Coastal’s customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
From time to time, Coastal, a Coastal Entity or a Coastal partner may sponsor a promotion, sweepstake or contest on Coastal. Viewers may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. Coastal may transfer personal information to certain partners from whom you have explicitly requested to receive information. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.
Coastal may also collect information for market research purposes to gain a better understanding of Coastal’s customers and thus provide more valuable services. Coastal also collects information regarding customer activities on Coastal’s website, and on related websites. This helps Coastal to determine how best to provide useful information to customers and to understand which parts of Coastal’s websites and Internet services are of most interest to its customers.
CHAT ROOMS, PROFILES, MESSAGE BOARDS AND PUBLIC FORUMS
Please be aware that whenever you voluntarily post public information to Chat Rooms, Profiles, Message Boards or any other Public Forum, that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications. Coastal and the Coastal Entities are not responsible for the personally identifiable information you choose to submit on Coastal. Please think carefully before you post any personal information online.
CORRECTING/UPDATING OR REMOVING INFORMATION
Coastal Viewers may modify or remove any of the personal information contained in their Profile at any time by logging into their account and accessing features such as Edit Profile and Account Info.
THIRD PARTY ADVERTISING
Coastal Viewer and Artist accounts are secured by Viewer-created and Artist-created (as applicable) passwords. Coastal takes precautions to insure that account information is kept private. Coastal uses reasonable measures such as encryption to protect private information that is stored within Coastal’s database against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction, and Coastal restricts access to such private information to those employees who need access to perform their job functions, such as Coastal’s customer service personnel and technical staff. Please note that Coastal cannot guarantee the security of Viewer or Artist account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. Users are urged to also take precautions to protect their personal data by changing passwords often using a combination of letters and numbers, and using a secure web browser. For any additional information about the security measures Coastal uses on Coastal’s website, please contact Coastal at [email protected]
SHARING AND DISCLOSURE OF INFORMATION COASTAL COLLECTS
PRIVACY OF CHILDREN
None of the Coastal sites are directed to children under the age of 13. Coastal operates its network of sites in compliance with the Children’s Online Privacy Protection Act of 1998, and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age. This requirement is clearly posted during the registration process.
CONTACTING THE WEB SITE