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Front-of-House

There are various Front-of-House roles at concert venues. All jobs listed below require the volunteer to perform physical work and be on their feet throughout the shift (with the exception of the Cashiers)


Ushers, Doors and Floaters
    • Manage audience traffic within venue and provide festival information to customers

    • Assist the public in high traffic areas within venue

    • Rip tickets & collect stubs, hand out programs and manage audience flow into the venue

    • Seat audience

    • Help keep venue clean and in order

    • Set up and pack up seating when appropriate

    • Report any issues to your Crew Chief or Venue Manager

Table Front Doors, Box Office, Merchandise, Cashier
    • Sell tickets, manage guest lists and will call

    • Provide general information and festival information to customers

    • Sell merchandise, various concession items, maintain inventory control and handle cash

    • Set up and pack up a box office and/or merchandise table when appropriate

Bartender (at Performance Works)
    • Be able to operate a basic cash register accurately

    • Be able to accurately take orders and prepare bar drinks in an efficient manner

Busser (at Performance Works)
    • Clear tables

    • Assist bartenders as needed

    • Keep venue clean